Thank you for choosing SaraSan Health & Hygiene Pvt. Ltd. This policy outlines our guidelines regarding cancellations and refunds for our products/services:

Orders are typically processed within three days from the date of purchase/payment confirmation. Processing times may vary depending on the product and availability.

Order Cancellation

Customers can cancel orders by contacting our customer support team within seven days from the date of purchase. Requests for cancellation beyond this period may not be accommodated.

Refund Eligibility

Refunds are subject to product/service-specific terms and conditions. Eligibility for refunds varies based on the type of product/service purchased. Please refer to the specific product/service description or contact our customer support for details.

Refund Eligibility

Once a cancellation request is approved, refunds will be processed within [number of days] to the original method of payment. Please note that processing times may vary depending on the payment provider.

Refund Process

Delivery times depend on the shipping method selected and the destination. Estimated delivery times are provided during checkout and are approximate. Delays may occur due to unforeseen circumstances or factors beyond our control.

Non-Refundable Items

Certain items/services may not be eligible for refunds, including but not limited to:
• - Consumable products that have been opened or used.
• - Services, if any, that have already been provided or utilized.

Damaged or Lost Shipments

In the event of damaged or lost shipments, please contact our customer support within seven days of receiving the intimation of dispatch. We will work to resolve the issue promptly.

Change of Shipping Address

Customers are responsible for providing accurate shipping information. In case of any changes to the shipping address after the order is placed, please contact our customer support immediately for assistance. Changes may not be possible once the order has been shipped.

Contact Information

For any queries or assistance regarding shipping and delivery, please reach out to our customer support at connect@sarasan.in

Changes to Policy

SaraSan Health & Hygiene Pvt. Ltd. reserves the right to modify or update this shipping and delivery policy without prior notice. Any changes will be reflected on this page.By making a purchase, you agree to abide by this shipping and delivery policy.This policy was last updated on 29/11/2023.