Shipping and delivery

Thank you for choosing SaraSan Health & Hygiene Pvt. Ltd. This policy outlines our shipping and delivery practices:

Order Processing

Orders are typically processed within three days from the date of purchase/payment confirmation. Processing times may vary depending on the product and availability.

Shipping Methods

We offer various shipping methods, including standard and expedited shipping. The available options and associated delivery times will be displayed during the checkout process.

Shipping Locations

We currently ship to locations within India. For specific regions not listed, please contact our customer support to inquire about shipping feasibility.

Shipping Costs

Shipping costs are calculated based on the selected shipping method, delivery destination, and the total weight/dimensions of the order. The shipping fees will be displayed at the checkout before finalizing the purchase.

Delivery Times

Delivery times depend on the shipping method selected and the destination. Estimated delivery times are provided during checkout and are approximate. Delays may occur due to unforeseen circumstances or factors beyond our control.

Tracking Orders

Customers will receive a confirmation email with tracking information once the order has been shipped. This allows you to track your package's status and estimated delivery date.

Damaged or Lost Shipments

In the event of damaged or lost shipments, please contact our customer support within seven days of receiving the intimation of dispatch. We will work to resolve the issue promptly.

Change of Shipping Address

Customers are responsible for providing accurate shipping information. In case of any changes to the shipping address after the order is placed, please contact our customer support immediately for assistance. Changes may not be possible once the order has been shipped.

Contact Information

For any queries or assistance regarding shipping and delivery, please reach out to our customer support at connect@sarasan.in

Changes to Policy

SaraSan Health & Hygiene Pvt. Ltd. reserves the right to modify or update this shipping and delivery policy without prior notice. Any changes will be reflected on this page.By making a purchase, you agree to abide by this shipping and delivery policy.This policy was last updated on 29/11/2023.